1. Work with GM to reach KPI
2. Work with GM on strategy, forward planning and its implementation
3. Work with Operations and Chefs to ensure the roster are workable
4. Interview new staff for considered employment by WDL
5. Work with GM and departments in developing and marketing the business in collaboration with all service supports
6. Responsible for daily running of operations
7. Conduct all upgrading of policy on customer service and quality of service
8. Host weekly meeting with all department present
9. Update menu and promotions items with Chefs
10. Create regular events to promote and enhance the business
11. Arrange all maintenance and repairs in a timely manner
12. Solve customer complain or issues
13. Create and implement training programs for Operation staff
14. Continuously review cost control management of all budget
15. Be a good communicator at levels of business, internal and external with a focus on customer relationship and service
16. Realize and present to GM, on a weekly basis, an analysis of weekly and aggregated result with needed action plans to reach company targets
17. Make sure all standard operation procedure are up to date and being met
18. Oversee occupational health and safety
19. Increase the profitability while keeping high standard and quality
20. Insures a good follow-up by assistant manager of procedures on a daily basis
21. Improve and update standard sanitation procedures
22. Drive support service team to operations efficiency
23. Acts as company public relation representative
24. Gives and takes actions for improvement
25. Achieve the economic and qualitative objects as defined by budget and company strategy

Job Requirements
1. Bachelor Degree in Hospitality or related field.
2. At least 2-year experience in Restaurant Management
3. Mature business Manager with a strong background in Customers’ services (Restaurant Industry would be a plus).
4. Strong leadership with managerial talent, able to coach and motivate all staff
5. Excellent organizational skills
6. Be able to work under pressure and reach objectives
7. Passionate with public relation and costumer contact
8. Honest, hardworking, flexible, highly responsible and able to work independently
9. Microsoft Office
10. Positive attitude and willingness to learn and grow.
11. Creative, Self-motivation, able to explore new ideas.